Excel Self Storage FAQ

What can I store?

In a word anything. We have enough space to look after all your possessions.

For the safety of all our customers and their goods, the following items cannot be stored unless previously agreed with us in writing:

  • Aerosol cans
  • Cash or securities
  • Explosives
  • Firearms or ammunitions
  • Gas canisters
  • Hazardous or toxic products
  • High value or extremely precious goods
  • Illegal goods
  • Live animals or plants
  • Pollutants, contaminated goods or waste
  • Perishable goods
  • Radioactive goods

Our Self Storage FAQ is only a quick guide and meant to be a complete list.

How much will it cost?

With our lowest price guarantee we don’t just match our competitors price, we beat them, call us NOW to ensure you get the best possible price!

What are your opening times?

Monday to Friday 9am to 6pm. Saturday 9am to 1pm (Closed Bank Holidays & Christmas)

What size rooms can I choose from?

Our modern state of the art storage rooms are available as follows:

15sq ft (ideal for Students) 25sq ft, 30sq ft, & 50sq ft rooms suitable for most household storage.

75sq ft, 100sq ft up to 500sq ft rooms for when more space is required. Room heights of up to 13 ft. ensure you get the best use of your space.

How do I know someone else does not have access to my storage?

Your storage unit is securely padlocked by yourself and only you will have the key, nobody else, not even us. We also have state of the art 24/7  C.C.T.V. and monitored alarm systems.

Is there a minimum or maximum length of time I can store my property with you?

You can store for as long as you need, No minimum or maximum stay – bills from just one week!. The notice period you have to give us is 14 days therefore you will never pay for space you do not need.

How do I pack everything, can you advise?

We have a range of suitable packing materials & supplies that you may purchase. We can help with any advice you might need.

How do I rent space?

Renting a space is easy and trouble free. To help you decide on what size you need, please phone us for advice or call in anytime during our office hours, alternatively our main pages act as a guide to what we offer. You can contact us here

What about Insurance?

Insurance cover is a requirement, either by providing a copy of your own insurance policy or taking our insurance as follows

Insurance available at a rate of £1.00 per thousand pounds of cover. Insurance available from £2,000 – £30,000.

Once I have decided on the space I need, what do I need to provide prior to getting started?

  • Form of PHOTO ID – such as a passport/driving licence
  • Proof of address such as a utility bill / Council tax notice.
  • A Padlock for your own secure storage unit (we can provide them if needed, for a nominal cost)
  • Payment for an initial period is by Cash, credit and debit cards.
  • You will be given a copy our T&C’s and an agreement which you will need to sign.
  • Our Self Storage FAQ is only a quick guide and not meant to be a complete list.

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